We are more than happy to exchange an item if:
- It has not been worn
- Is in/with the original packaging and clean and intact
- Within 14 days
We will not refund for change of mind / mistaken size so please choose carefully if you do want a refund.
For all internet based / phone orders we completely understand if you are hesitant between 1 or 2 sizes, 9 or 9.5.
If in this instance you purchase 2 pairs, you are more than welcome to return the other pair that does not fit for a refund to ensure that you get the right fit – each and every time!
All return postage will be at the senders expense.
If there is a manufacturing fault with the product we will gladly work with the manufacturer to organise either a replacement or refund whichever you’d prefer as per Australian consumer law, simply email the store and include images of the fault and we can take it from there.